Chinese Website Content key to growing Chinese Tourism

December 27, 2012

In spite of the recent years of global financial uncertainty, the Chinese economy is receiving more and more attention as its GDP continues to enjoy rapid growth. Due to this growth, we see an increasing number of travelers from China all over the world. Hilton Hotels & Resorts recently conducted a global research initiative and released its blue paper. Some of the findings include:

  1. Chinese outbound travel increased more than 20% compared with 2009.  The total number of travelers exceeded 57 million.
  2. China has overtaken Japan and now represents the largest outbound tourist source country in Asia.
  3. In year 2010, Chinese outbound tourist travel expenditure was approximately US$47 billion.

online-travel-sales-in-BRIC-2010-2016Armed with the results of this research, Hilton Hotels & Resorts launched the Hilton Huanying (Mandarin for "welcome") program in August 2011 with 13 initial hotels. The initial launch was successful and now the program includes 70 Hilton hotels in over 23 countries. Hilton has averaged in excess of 120 percent year-over-year growth in Chinese related business.

With the Huanying program up and running, Chinese guests are welcomed by Mandarin speaking staff at the front desk upon arrival. Authentic Chinese breakfast items are available on the menu and guest are offered room amenities and services that are culturally adapted. In addition, Hilton Hotels & Resorts has launched a Chinese version of its Hilton Global Media Center to make their information available in the native language of Chinese travelers.

The latest data from eMarketer revealed that the emerging online travel markets of BRIC countries -Brazil, Russia, India and China - rank among the fastest growing markets in the world.

China's online travel sales reached $24.77 billion in 2011. It will surge to $32.51 billion in 2012.

According to the U.S. Department of Commerce Office of Travel and Tourism Industries, over 800,000 mainland Chinese residents visited the U.S. in the year of 2010 spending an average of $6,241 per person.  This number has continued to grow in 2011.

For more information about hotel and hospitality localization, please visit our blog How to Prepare Better Chinese Tourism Content.

Chinese Website Localization

Chinese-hotel-onlineA well-localized website will leave great first impressions on potential customers.  When Chinese travelers are trying to search and decide where to stay, a localized Chinese website can increase the hotel's visibility in the local market and save potential customers a great amount of time as they make their travel decisions.  To further increase the visibility, combining your localized site with a solid Search Engine Optimization (SEO) strategy can greatly enhance your positioning on key local search engines. For more information, please see our blogs on:

In summary, Chinese market today offers tremendous opportunities and it will continue to grow.  Having your website localized properly and optimized for local search engines will be your first step to reach out to and welcome your Chinese visitors.

Chinese market and language resources

For general issues related to Simplified Chinese, visit our webpage on  Simplified Chinese Translation Quick Facts. To further explore issues specific to Chinese translation and Chinese localization you may wish to review two of our previous blogs:

Some Chinese language services provided by GPI:

Globalization Partners International (GPI) has also published a highly detailed guide to Chinese website globalization targeting Chinese consumers in a white paper, Website Globalization and E-Business China, which is available via a free download. You may contact GPI at info@globalizationpartners.comor at 866-272-5874 with your specific questions about this market and your project goals. You may also request a complimentary Translation Quote for your project as well.

Category:
Hotel and Hospitality Translation
Tags:
Hotel translation, Tourism, Chinese

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Comments

  • Mellisa TurnerOn Jan 24, Mellisa Turner said:
    "Localized websites indeed are very useful for those planning a trip
    for a couple of days. Having your website localized properly and
    optimized for local search engines proves advantageous, as people
    looking for information related to hotel stays and roaming around the
    city can gain information and plan their trip accordingly."
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Jenny Aisha Fajutag is a Filipino national based in Dubai, United Arab Emirates and is a certified Japanese speaker. She has an extensive marketing and communications background with over 10 years’ experience in digital marketing for the hotel and hospitality industry. Prior to joining GPI, Jenny was heading the Marketing and Communications team in one of the 5-star Hotels in Dubai. Over the years she has held roles including Marketing Admin, Marketing Executive and Marketing and Communications Manager for hotels including The Jumeirah and Taj Hotel. Her extensive experience in global digital marketing includes digital strategy, branding/awareness, search engine marketing (SEM), search engine optimization (SEO), CRM, copywriting, audience research and analysis, web analytics, media buying and planning, corporate positioning, content creation, print collateral and social marketing. Her hobbies include photography, being a TV host in her home country and supporting a number of community charity groups and school events.